Mom was hoping he had really screwed up by forgetting his password, and she'd be off the hook for that monthly fee, because she refuses to buy him another one, and I darn sure won't. If they send a replacement phone, looks like mom will still be shelling out the $45/month. She was disappointed in hearing that, she was hoping he would learn a lesson, the hard way. But if he gets the replacement, no extra charges, she has already agreed to pay the monthly fee again.
Does ANY of this post make any sense?