Albert Sims (albert71292) wrote,
Albert Sims
albert71292

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Turned on the channel on the television for "Eastenders" at 8pm... big screen came up saying I had to order it. I said to myself "WTF??", being as I called Dish Network last Saturday and ordered it for a month. So I went online to try and re-order it, since there is a $5 charge for calling in to order what is termed "pay-per-view", and after entering my online ordering passcode on the website, I got an "Error 05" message, saying my order could not be processed at this time.
So, since I was missing tonights episode, I call Dish Network. I explain I ordered a month last Saturday, but only got a week... 2 episodes. The girl on the phone said I ordered that day for the MONTH of July, which the person when I ordered it (before I found out where online I could order it) who I talked to last Saturday didn't explain well. I thought they went in 30-day increments. Turns out if you order anytime during the month, for a month, you get charged for the month you call in.
So, since it wasn't explained to me properly, I got a $6 credit off of last month. Girl said, "You know there will be a $5 charge added to tonight's order?" I said, "Whoa, wait a minute! I tried to order online to save the $5 charge, and got an error message. If you are going to charge me under that circumstance, cancel the order!"
She then says, since I couldn't order online, the $5 will be waived.
I would order it via my TV remote if there was an option to order it on a monthly basis. Only option I've found on the Dish Network box is the "per episode" option, at $3.95 a night, which at 8 episodes a month, adds up to way more than the $9.95/month.
Going to go finish watching tonights episode, then watch "Lord of the Rings:The Two Towers" on Encore(will like it if it is as good as "Fellowship of the Rings" was last night, my first time seeing that one also).
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