I've spent most of the evening designing a NEW SITE that should be up and running sometime early tomorrow evening through a different "click and build" type website company. This new host I picked doesn't have as many templates or editing tools as Zyweb, and they are $7.00 higher per month, but I found, if you need assistance or have a question, you can get right through to somebody in the technical department, through a private chat window, between the hours of 9am-9pm.
Guess it's like my late father always used to say, "You get what you pay for!"