August 24th, 2002

april 2021 userpic

Phone Update Again

A repair person from BellSouth knocked on my door this morning(waking me up) and said they think the problem is in a "DSLAM" or something along those lines, and the power is cycling down at a certain time every night. He has put in a repair ticket, but he said it may be Tuesday before they get to it, because the people that do that kind of work are out of town. He gave me a number to call to a head office if I haven't heard anything by then. I just hope they get this shit straightened out VERY's pissing me off!
  • Current Mood
    blah blah
april 2021 userpic

Out Of Supplies

I have one scoop of laundry detergent left, half a roll of toilet tissue, one bar of soap, one razor blade, 1/4th tube of toothpaste,scraping the last of my deodorant, and no food in the a result, I'm off to KMart.....
  • Current Mood
    going shopping
april 2021 userpic

Bought More Than I Went After...

Ended up getting the stuff that was in my last post, plus a LOT more! I bought quite a bit of "snack food", a new bottle of "Febreeze", and some "Glade Plug-In" refills on top of what was on my little list...
Collapse )
  • Current Music
    "Taxi" on TV Land
april 2021 userpic

(no subject)

9:30PM...telephone has been dead again for about an hour so far. A person replied to a comment I left in the "BellSouth ADSL Newsgroup" where I explained my problems with the phone in detail and how shitty BellSouth repair has been so far, I think this person MIGHT know exactly what is going on, although the person doesn't work for BellSouth....

Excuse the top posting but this thread has degenerated and I want you to get
this problem fixed. Your trouble is in the central office. I had this happen
on my line but it happened during the day when I was at work. I was on vaction
one week and it happend every day at the same time. Since my dsl never went down
and I know telephony I soon realized that the OE or office equipement that gives
dail tone was going into trouble at certain times every day. You will have to
escalate your problem to a manager and ask them to make a routine maintanence
change of your OE. Say it just like that and they will understand. Tell them
the dialtone goes but the dsl stays. Same cable pair so if it were in the cable
outside of the CO then your dsl would go down or you would get a busy when you
called during no dialtone times.
If you cannot get their attention the you can go to your state's regulator
agency and they can get your diatone fixed.
  • Current Mood
    frustrated frustrated