The last couple of weeks, around 6:30pm in the evening, a few days before a scheduled appointment, the phone has rang, with a number from the hospital on the caller-ID. I've assumed before answering it's one of those recorded messages reminding me of the appointment. However, those last couple of times, when I answer, all I get is a series of touch tone sounding beeps, no messages.
Methinks Ochsner/Conway needs to check their automated system. Something is obviously defective.