Well, we do that. Then, today, he gets ANOTHER letter, reading "SECOND NOTICE", wanting him to do the identity quiz thing. Once AGAIN, he can't take the quiz, and it asks for copies of the items I mentioned in the first paragraph! Going to mail the stuff again, with a note telling them this is the SECOND TIME we have mailed the info, and HOW MANY MORE TIMES ARE WE GOING TO HAVE TO SEND IT before he gets his freggin' state refund?!?
Funny thing is, even though this is the first year he's filed taxes, the FEDERAL government sent his refund within a couple of weeks of his filing it! The STATE has to be a bunch of jackoffs!